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2.8
Updated by user Aug 20, 2018

8/20 At the beginning of this month, I received a letter from the company stating that they had given me a credit for half of what the product was worth and to their sister store where the swim bottoms came from. Obviously they paid no attention to the note I put on my return slip stating that all I wanted was the leggings I had originally ordered.

Also, the amount received was half the amount my purchase was worth because it was "after the thirty day return period." It was not. They received it on the third of July.

They chose not to process it until the beginning of August. That was not my fault at all.

Original review posted by user Jul 19, 2018

So at the mid to end of June, I decided to place an order for pants since mine are getting worn and I need them for work. Seven of the eight items arrived all right. The eight item which was supposed to be some black leggings with a side lace inset turned out to be a size 16 blue swim bottoms.

I brought the item to work with the return label and got a padded envelope from our mail department. They mailed it out that day. It would have been near the end of June.

On July 3rd, I got two emails from the company stating that they have received my return and are working on processing it. This is what it says in the email: Great news! We've received your package and are working to process your refund and/or exchange, which should take 3-4 business days.

It is now July 19th and I still haven't seen anything and when I look at my order online, it doesn't even show that a return has been processed.

I would call but my mother had ordered me things from the company last year and told me it was a nightmare to get anyone on the line. Roamans claims that returning things is easy. I suppose it is; if you don't expect anything in return. I guess I'll just have to pay the higher price and do my shopping elsewhere.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $20.

Preferred solution: Full refund.

Fullbeauty Pros: Styles, Variety.

Fullbeauty Cons: Communication, Returns.

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